elbuencacao@gmail.com

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Meet Jessica, Erik & Sofia

Refund Policy

There are absolutely no returns as chocolate is a food. That being said, if chocolate arrives in bad conditions via USPS Priority Mail, UPS, or FedEx shipping purchased by the customer there will be store credit or refund applied depending on the conditions the product/s were subjected to. If you are looking to get a refund please make sure you do it within the day of receiving your items. We can not issue a refund if your package has been sitting somewhere for days at the time of arrival.

Our Process

Sustainable Sourcing

We source direct from a small collection of sustainable & family run farms that we visit and work with directly.

Hand Crafted Care

Every step of the chocolate making process is done by us in house. Cleaning, Roasting, Shell Removal, Refining & Formulation.